A suspected gas leak—even if you’re not sure—is always to be taken seriously. You must immediately take action for the safety of your home and family.
If you smell gas or are experiencing signs of a gas leak immediately exit the premises and contact 800-805-0659 or 9-1-1 for immediate assistance. All gas leaks potentially pose a serious threat.
Know the Signs that Something isn’t Right
Sniff Test
A smell like rotten eggs or skunk spray indicates you have a propane leak.
Yellow or Irregular Flames
Propane should always burn with a blue flame in your appliances. Yellow or irregular flames indicate that the propane isn’t burning properly, which could be a sign that carbon monoxide is being released.
Soot Buildup
Propane burns clean, so there should be no soot in or around your appliances. If there is, it’s an indication that the propane isn’t burning properly, which can result in carbon monoxide release.
What to do if you Smell a Gas Leak
Step 1 Report It
At a safe distance from the building with the gas leak, call AmeriGas right away at 1-800-805-0659. If you can’t reach us, call 911 or your local fire department.
Step 2 Ensure No Flames or Sparks
Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
Step 3 Turn off the Gas
Turn off the main gas supply valve on your propane tank, if it is safe to do so. To close the valve, turn it to the right (clockwise).
Step 4 Leave the Area
Get everyone out of the building or area where you suspect gas is leaking. Do not return until AmeriGas has confirmed that it’s safe.
Step 5 Get your System Checked
Before you attempt to use any of your propane appliances, AmeriGas must check your entire system to ensure that it is leak-free and safe to operate.
General Safety Precautions when using Propane
As a general rule, when in doubt, call us. Here are some general guidelines on what NOT to do, to make sure you're using your propane safely!
NEVER use outdoor propane appliances (including portable heaters, grills, and generators) indoors or in enclosed areas. This could result in carbon monoxide poisoning, extreme danger, or even death. Only use appliances that are designed and approved for indoor use.
NEVER store or place a propane cylinder indoors or in an enclosed area such as a basement, garage, shed, or tent. It is illegal and highly unsafe to store propane tanks indoors.
NEVER try to modify or repair valves, regulators, or other appliance parts.
NEVER turn on a light switch, use any power source, or inspect your household appliances while standing in water. This can result in electrocution.
NEVER store combustible materials near appliances.
ONLY inspect your propane appliances for water or other damage if it is safe to do so. If the appliances have electric components and have been exposed to water, they can create a fire hazard.
